FAQ

Fiber syrup is a sweet, low calorie binding ingredient derived from tapioca root that is non-GMO and gluten-free. A great choice for anyone looking to keep the sugar levels of their bars low.

Each custom product you make is assigned it's own unique "reorder code". This code can be found on the order invoice that is emailed to you, or on the invoice in the "My Account" section of the site. Either enter the code on the left sidebar of the 'Build a Bar' page, or login to your account and find the invoice of the original order and add it to your cart.

We do! Digital gift certificates can be purchased online and are automatically emailed to the recipient. We also offer physical gift certificates that can be picked up at our store.

Our ingredients are purchased either directly from the farmers that harvest them or from one of three well established suppliers. We only purchase from companies that can provide us with paperwork from one of these USDA accredited certification bodies that proves the authenticity of their product.

Yes! We make your bars to your exact specifications and use all of the ingredients you choose. Remember that sometimes less is better...

Yes - we only purchase from companies that can provide us with paperwork from one of these USDA accredited certification bodies that proves the authenticity of their product.

We can add graphics including pictures, business logos etc. to any of the labels on our custom products. We even have an in-house graphics designer that can work with you to help you design the perfect label. Please call or email us for more details.

60-90 days in the fridge, longer in the freezer. Packaged bars will stay fresh in a cool dry place at room temperature for at least 30 days.

Yes! Don't worry, we won't miss any of the ingredients you selected. Keep in mind that some ingredients may be finely ground or chopped in order to improve consistency, so they may be difficult to spot.

There are 12 bars in each box of custom bars.

We don't require orders to be shipped to your credit card billing address. You can enter a different address on the checkout page under 'Shipping Address'.

Our website uses the most secure SSL encryption technology available to ensure that your private information stays safe. Our SSL certificate can be verified by clicking on the green padlock at the top of the browser window when you are on the checkout page.

Online we accept payPal, as well as all major credit cards. We also accept cash at our store if you decide to pickup your order.

Yes! Pricing depends on volume, ingredients, and your specific requirements. Please contact us for a quote.